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SOLVED

Logo not displaying

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Level 1

I have devloped a form which is working very well except for my logo - a 27 Kb JPeg.  When I am in edit mode the logo is not diplaying correctly.  When I open the form in Adobe reader, the logo is not showing at all.

Using LifeCycle Designer 8.2.1.4029.1.xxxxx.  I drag on the 'image' from the object library to where I want the logo; right click in 'image1'; scroll down to 'choose image'; select & open logo JPeg; then I right click again; scroll down the 'Pallettes - Object; turn on 'Embed Image Data'.

What am I doing wrong?

I have attached the logo

1 Accepted Solution

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Correct answer by
Level 6

Hi,

I'm not preffesional in jpeg formats, but it seems that you have some special jpeg format, because of this PDF cant show it.

I re-saved your logo via pain and tried to put it into pdf and it works fine.

Try to re-save your logo in another jpeg format.

Best regards,

Paul Butenko

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2 Replies

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Correct answer by
Level 6

Hi,

I'm not preffesional in jpeg formats, but it seems that you have some special jpeg format, because of this PDF cant show it.

I re-saved your logo via pain and tried to put it into pdf and it works fine.

Try to re-save your logo in another jpeg format.

Best regards,

Paul Butenko

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Level 1

Thanks for the help Paul

I have IrfanView so was able to convert to another format as I was not sure what JPEG parameters to change.  I saved it as a GIF and the logo now displays.

Peter