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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

LiveCycle ES3 and EmailService


Level 2

We recently moved from Exchange 2010 to Office 365. I am trying to change the configuration to Email via Office 365 and I am getting the following error -

2015-10-28 13:40:48,783 ERROR [com.adobe.workflow.AWS] (http- An exception was thrown with name message:Failed to connect to email server: <emailaddr>@<emaildomain>@<smtphostaddr> Reason: Can't send command to SMTP host while invoking service EmailService and operation sendWithDocument and no fault routes were found to be configured.

Can anyone shed some light on what I can do to fix this issue.

2 Replies


Level 4

Hi Ravi ,

Did you fix this one . We are also experiencing the problem to connect office 365 via Email end point.