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Keeps crashing (64 bit, Win 7, Office 2010)

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Level 1

I have downloaded Adobe X Pro trial in order to see how LiveCycle Designer ES works for creating forms.

So far it's crashed 3 times in the last hour (see error details below); twice while updating the properties of a textbox and once while I was trying to save it to my local hard drive using the DISTRIBUTE FORM function. Now I get a "Failed to save the form to be published. Detailed error: The file mayb be read-only, or another user may have it open. Please save the document with a different name on in a different folder" error every time I try and save the form (different name, different location).

We would love to purchase the product for creating forms, but cannot do so if it keeps crashing on my machine. I am using 64 bit Windows 7 with Office 2010 and will appreciate any help.

ERROR REPORT:

Source

Adobe LiveCycle Designer ES

Summary

Stopped working

Description

Faulting Application Path: C:\Program Files (x86)\Adobe\Acrobat 10.0\Designer 9.0\FormDesigner.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: FormDesigner.exe

Application Version: 9002.2281.1.0

Application Timestamp: 4caf76bb

Fault Module Name: ntdll.dll

Fault Module Version: 6.1.7600.16695

Fault Module Timestamp: 4cc7ab86

Exception Code: c0150010

Exception Offset: 000845fb

OS Version: 6.1.7600.2.0.0.256.48

Locale ID: 7177

Additional Information 1: 65ad

Additional Information 2: 65ad32e6764235fd8ab502cb31467ec6

Additional Information 3: acee

Additional Information 4: aceece90f1d5163bae7fc53a4c2266de

1 Reply

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Former Community Member

Trial download could of gotten corrupted.  I suggest uninstalling and reinstalling.