image loaded successfully, but fail to draw it

[Former Community Member]

I have a image loaded from different domain. The checkpolicy is set to true and crossdomain file has no problem.  The image isn't that large, 2,304px × 1,260px

In the application, I will draw the bitmap image with this call

new Bitmap(Bitmap(imgLoader.content).bitmapData, "auto", true);

The weird part is, there is 1% chance... the application can't draw the bitmap... it will just be empty. It never happens to me, but some of my users are complaining they can't see any image. I think they have pretty decent computer, and see the application on ie8 or ff4

Not sure is there anything I am doing wrong... I am sure the image is loaded to user's browser, but the application just can't draw it....

Can anyone help?

Thanks a lot

[DrAlexGor]

You might want to ask this question in a different forum than LCCS. Aside from that I've heard of large images not loading in Flash, here's at least one other person talking about http://stackoverflow.com/questions/4264245/large-image-loading-problem

1) Have you tried writing a small app that can load the same image 100 times ( without user's intervention ) just to see if once or twice you won't get a loaded image ?

2) You could also try loading a much bigger image and see if the result is identical to what you are seeing already.

If I get a chance to fool around with a sample project I'll report back.

Good luck

Alex G.

[Former Community Member]

Hi Alex

Thanks for your reply... actually I have tested it more than 100 on my working computer and it all works fine...

I am working for a survey company... that is one of our tools used by different people... the 2% is get basing on those people's reply... and I did witnessed once on my co-workers' computer. I can see the image is loaded to browser(since it saw it in firebug), but there is no image drawn in application. After I rebot his computer, then the application works fine.

I am wondering is that related to the meomey issue... but the problem image actually is not large.. only round 600kb....

[Raff_]

Again, this is the wrong forum to discuss your problem (LiveCycle Collaboration Service : not really related to FlashPlayer / ActionScript / Flex issues). We can guess what can be wrong with your app, but if you want some serious help you should post your problem in the FlashPlayer or Flex forum.