Email Submit button to one external address

[deanr91271723]

When I add an email Submit Button it only comes to me as the creator of the form.

I would like it to go to another external Sales email address only.

I have looked on line and have found some other scripts but they don't do exactly what I am looking for.

Script I have used goes to an external but also to me along with providing additional inputs.

I have tried to remove the additional inputs but then the script doesn't work.

Help on this issue would be appreciated.

[Karl_Heinz_Krem]

Have you tried using two email addresses when you configure your email button?

user1@example.com;user2@example.com

This should work in most browsers and email applications. I know that Outlook is picky and only allows the semicolon between the two email addresses, other applications allow a comma as well.

[deanr91271723]

Karl,

Currently I am starting from scratch using the default Submit by Email button.

I have looked at several on line and tried a few but have had varying success.

What I am trying to do:

This PDF document will be sent to a Customer or placed on a Web page so they can fill it in to order products.

Once they hit the Submit Email button we would like it to return to a general Sales email address.

Currently it only returns to myself as the creator of the form.

I am not looking for a pop up card to be filled in each time.

Below is one of the scripts I have been looking at.

// This is the form return e-mail. Its hardcoded

// so that the form is always returned to the same address

// Change address on your form

var cToAddr = "sales@123.com";

// First, get the client CC e-mail address

// var cCCAddr = this.getField(“ClientEmail”).value;

// Now get the beneficiary e-mail only if it is filled out

// var cBenAddr = this.getField(“BennyEmail”).value; if(cBenAddr != “”) cCCAddr += “” + cBenAddr;

// Set the subject and body text for the e-mail message

// var pn = this.getField(“1.2.polisnummer”).value;

// var cSubLine = “Form X-1 returned from client” + pn;

// var cBody = “Thank you for submitting your form.\n” + “Save the mail attachment for your own records”;

// Send the form data as an PDF attachment on an e-mail

this.mailDoc();

Dean Robinson

[deanr91271723]

Karl,

Didn’t know if this would be helpful to you or not.

LiveCycle settings indicating email address below.

Dean Robinson

[Karl_Heinz_Krem]

You are using a script that was made for AcroForms in a LiveCycle form. That will in most cases not work without some modifications. I've used the script you've quoted and made some modifications so that it should work in LiveCycle:

// This is the form return e-mail. Its hardcoded
// so that the form is always returned to the same address
// Change address on your form
var cToAddr  = "sales@123.com";
// First, get the client CC e-mail address
var cCCAddr = xfa.resolveNode("ClientEmail").rawValue;
console.println("Client: " + cCCAddr);
// Now get the beneficiary e-mail only if it is filled out
var cBenAddr = xfa.resolveNode("BennyEmail").rawValue;
console.println("Benny: " + cBenAddr);
if(cBenAddr != "")
    cCCAddr += ";" + cBenAddr;
// Set the subject and body text for the e-mail message
var pn = xfa.resolveNode("polisnummer").rawValue;
var cSubLine = "Form X-1 returned from client " + pn;
var cBody = "Thank you for submitting your form.\nSave the mail attachment for your own records";
// Send the form data as an PDF attachment on an e-mail
event.target.mailDoc({
      bUI: false,
      cTo: cToAddr,
      cCc: cCCAddr,
      cSubject: cSubLine,
      cMsg: cBody,
  });

[deanr91271723]

Karl,

I have dropped script below into Mouseup, Saved and released.

When I fill in the form and push the Submit by Email button I get all the forms but nothing goes to the Sales@123.com<mailto:Sales@123.com>.

Should there be something else I need to do to make this work?

Dean

[Karl_Heinz_Krem]

What exactly do you mean "I get all the forms"? When you click on the submit button, do you get a dialog that asks you about how to submit the email? If not, does your email application launch?

Can you send emails from other PDF forms?

[deanr91271723]

Karl,

When I click the Submit button it automatically launches.

I receive a copy of the filled out form but it doesn’t get sent to the Sales email.

I tried to submit several time so I received all the forms (3 copies) but no copies sent to the Sales email.

[Karl_Heinz_Krem]

What email application are you using?

[deanr91271723]

Outlook Wundows365

Sent from my Verizon Wireless 4G LTE Droid

[Karl_Heinz_Krem]

When you look at the email header of the email that you receive, what is in the "CC:" line? Does it also fail if you only have one email address in the "CC" line (meaning, you are not specifying a beneficiary email address)?

[Karl_Heinz_Krem]

Are you getting any errors on the JavaScript console (Ctrl-J or Cmd-J)? Is it possible that the field names I am using are different than the ones you are using?

[deanr91271723]

Karl,

I have changed the email to the correct address as shown, ClientEmail (all one word matches field as shown)

Email is set to auto send.

No BennyEmail field

// This is the form return e-mail. Its hardcoded

// so that the form is always returned to the same address

// Change address on your form

var cToAddr  = "[address redacted]";

// First, get the client CC e-mail address

var cCCAddr = xfa.resolveNode("ClientEmail").rawValue;

console.println("Client: " + cCCAddr);

// Now get the beneficiary e-mail only if it is filled out

var cBenAddr = xfa.resolveNode("BennyEmail").rawValue;

console.println("Benny: " + cBenAddr);

if(cBenAddr != "")

    cCCAddr += ";" + cBenAddr;

// Set the subject and body text for the e-mail message

var pn = xfa.resolveNode("polisnummer").rawValue;

var cSubLine = "Form X-1 returned from client " + pn;

var cBody = "Thank you for submitting your form.\nSave the mail attachment for your own records";

// Send the form data as an PDF attachment on an e-mail

event.target.mailDoc();

Screen shot of incoming email, no CC shown below. (No Client email specified)

When I use my own email address in the Client Email field I still only get one copy as shown below.

[Dave_Merchant]

You are replying to a public forum. Don't include private information and please turn off your email signature.

[Karl_Heinz_Krem]

You need to specify parameters to the Doc.mailDoc() function. See the code that I provided for the correct syntax.

[deanr91271723]

Karl,

Not sure I follow, the Mail Doc info is as you have indicated, shown below.

// Send the form data as an PDF attachment on an e-mail

event.target.mailDoc();

Dean R

[Karl_Heinz_Krem]

Maybe the forum system is removing information - do you have anything between "(" and ")"?

This is copied from my original post:

event.target.mailDoc({  
      bUI: false,  
      cTo: cToAddr,  
      cCc: cCCAddr,  
      cSubject: cSubLine,  
      cMsg: cBody, 
})

[deanr91271723]

Karl,

Below is a screen shot of exactly what is being used, with exception to the actual Sales email address.

Dean R

[Karl_Heinz_Krem]

There is no screenshot attached to your reply. You cannot attach images when replying via email. Just log into the forums system and then use the "Insert Image" button:

[deanr91271723]

[deanr91271723]

Email uploaded