Email Button for Reply(Getting sender email address)

[mmgiath]

Here is my scenario...

User fill a form and then send it via an email button.

Is it possible the receptian of the form to reply click on an email button to the sender?

The Reply email button will get(with a script) always the value(Email address of the Sender).

We are using Outlook.

Thanks very much

[Niall_O_Donovan · Accepted solution]

Hi,

I think you are trying to get the form to get the sender's email address from the email/Outlook. I don't think that this interaction between Acrobat/Reader and Outlook is possible.

Would it be easier to include a field in the form for the sender to include their email address? Then the reply button would just use this address, all from within the form.

Niall

[mmgiath]

Hi Niall,

Any other suggestion than include a field in the form for the sender to include their email address?

Thanks

[Niall_O_Donovan]

Hi,

To be honest, I think that a visible field for the user to input their email address is going to be the best way.

Acrobat has a property called 'identity' in the Edit > Preferences menu, which contains user information, including email address. However this information only exists if the user has manually typed this into the preferences.

You can access the identify properties using a trusted function, however this can be troublesome, because you need to distribute and install the javascript file into a specific folder on ALL of your user's computers.

In addition if the user has not specified their email address in the preferences, you cannot get this data.

Lastly, there appears to be an issue if the form is Reader Enabled in Acrobat. There is a discussion here: Keep user from printing and seeing certain pages

All in all the trusted function is flaky and liable to failure. Outside of databases or some back end system, I can't see an easy to automatically harvest a users email address.

Good luck,

Niall