Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Difficulty installing French version

Level 1
Level 1

I have been successful in installing and using the English version of ES4, but cannot install the French version.  I paid for both of these versions.  Each time I try to install the French version, I get the following message:

"Designer was unable to locate critical application files.  Please shut down Designer and run the installation program ( found under 'Add/Remove Programs' in the Control Panel).  Choose to 'Repair' the installation in order to restore the missing files".  Where can I get these 'missing files"?

I have done this several times and it still isn't working.  I need the French version asap

Please helps!

0 Replies