I'm wondering if someone might be able to provide some insight on this issue, as the contact support was unable to help.
We are using our own software to generate fillable tags on a pdf form.
For some reason, after filling our tags, some of the tags do not display the French special characters, while most do.
In the example below, we have 2 tags that are exporting the same information "Frère/Soeur". In the first tag, the special character is not displayed until I select the field on the form. In the second tag, the special character is always shown. Other than the position on the screen, and the name of the tag, there is no difference between these two tags and they are populated in the exact same way.
Does anyone have any suggestions surrounding what this might be?