Debug Error! Abnormal program termination

[Former Community Member]

I have a client that is using Adobe LiveCycle Designer ES2. She is able to open up the document but when she clicks on the Preview PDF tab she's getting a Microsoft Visual C++ Debug Library dialogue box that has the following information:

Debug Error!

Program: ...rogram Files\Adobe\Acrobat 10.0\Designer 9.0\FormsDesigner.exe

abnormal program termination

(press Retry to debug the application)

Abort     Retry     Ignore

- Ran a repair to Adobe Acrobat and this didn't help.

- Checked the revision level and from what I can tell she's got SP2 installed.

- Happens on any documents she wants to Preview PDF's in.

Running on Windows XP Pro SP3

Adobe Acrobat Pro X

Any suggestions??

[radzmar]

Hi,

try to delete or rename folder named "Designer" under the user account and then restart Designer.

C:\Documents and Settings\%username%\App Data\Adobe     (XP)

C:\Users\%username%\AppData\Roaming\Adobe     (Vista/Win7)

[Former Community Member]

Thanks for the quick response...unfortunately getting the same error message after renaming the "Designer" folder under her profile.

Tried doing the same function of Previewing the form under my profile, that has local admin privilages and same error.

Removed the  LifeCycle Designer from the Adobe install and then reinstalled it and go figure it works. :-)

Thanks

thread can be closed and helpful points awarded to 'radzmar'