Adobe Designer crashes with the new update of Acrobat 2017

Avatar

Avatar

Leena_Jain

Avatar

Leena_Jain

Leena_Jain

18-01-2018

Hi ,

The Designer crashes when we try to do a PDF preview .A message click on “Enable All Features” in the Adobe /Acrobat Reader   stops the JavaScript of the form from working in the preview. When we click on "Trust this host" the Designer crashes.

The only workaround we could figure out is to save the PDF as Dynamic XDP on a different location and open PDF directly from desktop in Acrobat.

This is very frustrating if you wish to frequently test something.

Kindly let me know if anyone facing this issue and has a better workaround.

Hope Adobe fixes this in the next patch for Acrobat.

Thanks and Regards,

Leena Jain

Accepted Solutions (0)

Answers (2)

Answers (2)

Avatar

Avatar

Leena_Jain

Avatar

Leena_Jain

Leena_Jain

09-02-2018

Thanks Radzmar,

I tried Edit-Preferences-Security Enhanced- The option to deselect "Protected View" seems disabled for me.

Mau be my organizations policy does not permit to change the settings.

Thanks and Regards,

Leena Jain

Avatar

Avatar

radzmar

MVP

Total Posts

2.6K

Likes

386

Correct Answer

485

Avatar

radzmar

MVP

Total Posts

2.6K

Likes

386

Correct Answer

485
radzmar
MVP

24-01-2018

Try to deactivate the Protected View in Acrobat. This should fix your Preview problem.