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Problems with Safari, Acrobat, Intel Macs, and Life Cycle Form Mgr.

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Former Community Member
Here is my problem:



A Mac user using 10.4.10, with Acrobat Standard Ed v.7.0.9 installed,

is having to approve purchase forms through Adober Life Cycle Form Manager

through Safari 2.0.4. When trying to approve the PDF forms, it tells her

she needs to have Acrobat v.7 installed, and only shows a white page.



Went back and launched Acrobat 7.0.9, and did the "Detect and Repair"

setting to verify the Adobe PDFViewer plugin was installed.



Said it was, checked the Library/Internet Plugins folder and it was.



Launched Safari, Safari's list of plug-ins does not show it as being installed.



Trashed the Safari .plist file, relaunched Safari, same thing.



Read on the Apple site that people were experiencing similar issues,

Read on Adobe's site that for Intel Macs, should be using v. 8.01.



Downloaded the 8.01 Acrobat Reader and installed it.

re-launched Safari, success, it says the plugin, v.8.01 is installed.



Go back to Adobe Life Cycle Forms Manager, go to view a PDF,

at 100% screen size, PDF shows correctly. Zoom in on details,

PDF goes blank, will not show details. Zoom back out,

PDF goes white page, no info displayed.



My Questions:



1. is it an issue with Adobe Life Cycle Forms Manager and Safari on Intel Macs?

2. Is there a way to get a proper plug in for Safari, so that Acrobat will read the PDFs

instead of the default Preview?



thanks in Advance
2 Replies

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Former Community Member
bump

anybody running ALCFM and Acrobat 8 with an Intel Mac,

are you running into issues with approval of PDF forms?