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Handling mobile device push consent

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Community Advisor

 

How can we manage consent data in AEP for users with multiple mobile devices?

In our usecase the customer can have push notification of multiple types like offer_push, sale_push, back_in_stock_push , change_of_delivery_date push. Is there a way to handle this using the out-of-the-box consent and preference field group? From my understanding, the OOTB field group only accommodates a single push consent, rather than multiple types of push consents.

 

Thanks,

Arpan

1 Accepted Solution

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Correct answer by
Community Advisor

Hello ,

 

I was able to solve the problem by using the out of the box consent and preference fieldgroup. I used the subscription map for handling the same instead of using an array. Since its a map you can add as many key as you want, but the value of each key (offer_push, sale_push, back_in_stock_push , change_of_delivery_date push) can only be one. 

 

Thanks,

Arpan

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2 Replies

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Administrator

 

@adobechat @sreeCharan81 @V_Sirish_Kaushik1 @ssj2 @Anil_Umachigi @Michael_Soprano Curious to hear SMEs perspectives on this question. Do you all mind sharing your thoughts?

 



Kautuk Sahni

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Correct answer by
Community Advisor

Hello ,

 

I was able to solve the problem by using the out of the box consent and preference fieldgroup. I used the subscription map for handling the same instead of using an array. Since its a map you can add as many key as you want, but the value of each key (offer_push, sale_push, back_in_stock_push , change_of_delivery_date push) can only be one. 

 

Thanks,

Arpan