Hi all,
I'm trying to learn more about Adobe CJA and have a couple of questions.
Identity Stitching: How does getting data into CJA work with stitching identities across channels. Example, I've got a customer ID in one source, cookies in another and phone number in a third. How does CJA stitch these together across my customer (and prospect) population?
Time Series: How does Adobe CJA enable time series analysis? I've seen tables and Venn diagrams as CJA output, can it map out customer journeys over a time dimension too?
Thank you!
DP
Solved! Go to Solution.
Hey @datapro1
Here's references could help:
1. Omnichannel insights using Customer Journey Analytics: https://www.youtube.com/watch?v=_Y4QMY8y1po
2. Customer Journey Analytics - The Inside Scoop: https://www.youtube.com/watch?v=L2EWCOHeyXI
Hey @datapro1
Here's references could help:
1. Omnichannel insights using Customer Journey Analytics: https://www.youtube.com/watch?v=_Y4QMY8y1po
2. Customer Journey Analytics - The Inside Scoop: https://www.youtube.com/watch?v=L2EWCOHeyXI