Standard v/s custom fields for tracking product information | Community
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Harveer_SinghGi1
Community Advisor
Community Advisor
December 19, 2024
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Standard v/s custom fields for tracking product information

  • December 19, 2024
  • 1 reply
  • 619 views

Hi Team,

What could be the pros and cons if we tracked the product information in custom XDM fields instead of standard XDM fields for all commerce events. So instead of using this,

{ "productListItems": [ { "SKU": "12345", "name": "dummy product", "priceTotal": 123.45, "quantity": 1 } ] }

what if we used this,

{ "_tenatID": { "product": [ { "SKU": "12345", "name": "dummy product", "priceTotal": 123.45, "quantity": 1 } ] } }

What kind benefits we can get and what will be the drawbacks and limitations?

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Best answer by bjoern__koth

Hi @harveer_singhgi1 

in general, using the standard fields makes sure that connected systems can for instance apply automatic mappings, since they know where to look to find product information.

 

If possible, I would stick with those, especially if you are using multiple Adobe products. Else, the overhead to "make things work" the way you want to can increase.

1 reply

bjoern__koth
Community Advisor and Adobe Champion
bjoern__kothCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
December 19, 2024

Hi @harveer_singhgi1 

in general, using the standard fields makes sure that connected systems can for instance apply automatic mappings, since they know where to look to find product information.

 

If possible, I would stick with those, especially if you are using multiple Adobe products. Else, the overhead to "make things work" the way you want to can increase.

Cheers from Switzerland!
RiteshY18
Community Advisor
Community Advisor
December 20, 2024

@harveer_singhgi1  agree with @bjoern__koth it is more of a mapping effort along with governance/label/ AI model which would be more handy if you use standard fields