Application ID Capturing in Page Name - How to Debug?

PratheepArunRaj

Moderator

22-11-2019

Dear Everyone, CaliseCheung​ , @Ivan Mironchuk ,

We have implemented Adobe Analytics in our Mobile Application using Adobe Launch SDK 5x.

The implementation was good and we didn't see any gaps but we are seeing Application ID capturing as the Page Name and it is equal to the overall Page Views in a day i.e. Guess it is firing every time the page is loading.

We tried to debug the image request and since because our Application Server blocks all the Proxies, we are unable to see the image request using Charles Debugger.

The Page Views we are receiving is nearly doubled and thus it is a red alert for us in terms of Server Calls.

Anyone faced this issue? Kindly guide on why and how to debug.

And, if we didn't have the setup to fire the Analytics Server Call within the Launch, then what's the advantage of it?

If i have the setup, at least we would have added a condition not to fire the Server Call for the Track State with Application ID or without any name.

Kindly suggest the best approach.

Thank You!

Arun

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Jen_Andrews

Employee

25-11-2019

Hi Arun,

When the AppID is populated at the the page name, it usually means that they 'value' being passed in the trackState method is null.

Are you potentially sending trackState method in your app code with 'no value'?  You may want to double check the implementation as well, are you potentially calling a Launch Rule with no value being set in a trackState call?

If you are unable to use Charles, then using logcat from Android Studio or our 'new' debugger tool Griffon have be able to help you diagnose your issue.  Project Griffon

Regards,
Jen