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Why am I unable to log into Launch after I've been granted access?

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Level 10

I received an email that my company now has access to Launch, by Adobe. However, I'm not able to log in.

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1 Accepted Solution

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Correct answer by
Level 10

If you are seeing the "Learn More" link while trying to log into Launch via the Activation menu

Pasted_Image_1_23_18__2_13_PM.png

You likely still need to setup your user groups and permissions in the Adobe Admin Console. See step 1 in the Getting Started with Launch documentation here

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Avatar

Correct answer by
Level 10

If you are seeing the "Learn More" link while trying to log into Launch via the Activation menu

Pasted_Image_1_23_18__2_13_PM.png

You likely still need to setup your user groups and permissions in the Adobe Admin Console. See step 1 in the Getting Started with Launch documentation here