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Unable to view personalization with preview urls


Level 2

In Target window all the experience changes are reflecting however not able to view them with preview url. Target present on the page and entering to the campaign too with no JS Errors and still unable to view the changes. Any thoughts on why this issue is happening? 

3 Replies


Level 10

Does AT load within the set timeout value?


Community Advisor

Firstly, there is a forum for Adobe Target questions at https://experienceleaguecommunities.adobe.com/t5/adobe-target-questions/qa-p/adobe-target-questions

For your question: Have you tried previewing in a private browser window?


Level 3
Even I was facing this issue few days backs, I am not sure how to fix it. But I have a workaround for you. Create an audience with query parameter condition eg: Url should contain ?targetDebug=true, now make choose this the audience for your experiment. you can take the target experiement live and test it in production, whichever experience you want to check make the traffic for that experience 100% Hope this helps.