Stitching of Event data with Profile enabled datasets takes longer time

[gugun]

Hi Team,

I have an event data set that was created after the Profile dataset(both are profile enabled and stitched with a common id).

Now it has already 48 hrs passed but the event data is not stitched with the profile.

Both are having 1.3m records and are loaded by query service.

As the monitoring screen shows all status success.

Any suggestions on what can be the issue and how we can understand the process going on inside the profile store?

Thanks

Gouri Raula

[ChetanyaJain · Accepted solution]

Hi @gugun, 

Was the profile enabled before the data was ingested?

If so, here are additional inputs:

• Please check the status of the data processing using catalog APIs - https://developer.adobe.com/experience-platform-apis/references/catalog/
• If you have validated and confirmed that all data was successfully processed and ingested to UPS from APIs, then you might need to raise a support ticket if it's still not visible on the UI screen.

Regards,

Chetanya

[gugun]

Hi Chetanya,

Thank you...

Was the profile enabled before the data was ingested[Ans]--Yes

• Please check the status of the data processing using catalog APIs[Ans]--Success 

Thanks

Gouri Raula