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Ben_Step
March 4, 2020
Solved

Set Variables Action: There was an error loading this extension view

  • March 4, 2020
  • 2 replies
  • 4899 views

We have just migrated our properties from DTM.  When I try to view an AA: Set Variables action for any of our page or event rules, I get a blank page with "There was an error loading this extension view".

 

 

Possibly related, when I try to open the Global Variables accordion in the Analytics Extension configuration, nothing opens. I just get the down arrow but nothing appears.

 

 

Any ideas of where to look to fix this?

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Best answer by Ben_Step

I moved a whole bunch of custom configuration code out of the “custom library code” (and set it to "manage the library for me") and into the “configure tracker using custom code” section, and as if by magic the global variables and Set Attributes parts of the tool are working again.

 

So it must have been something in that code which was breaking it.

2 replies

Haran_Huang
Haran_Huang
March 4, 2020

The official server is not good.

Visit another time period.

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Ben_StepAuthorAccepted solution
March 4, 2020

I moved a whole bunch of custom configuration code out of the “custom library code” (and set it to "manage the library for me") and into the “configure tracker using custom code” section, and as if by magic the global variables and Set Attributes parts of the tool are working again.

 

So it must have been something in that code which was breaking it.

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