I need to target surveys on site (via Medallia Digital Platform) based on user types (new/returning).
As my data layer doesn't store (yet) new/returning visitor types parameters i thought about using Launch as a way around.
I created a rule with the following specifics for returning visitors:
Event: DOM Ready
Conditions: condition type New/Returning visitor (returning visitor option selected)
var isMedalliaReturningVisitor = true;
The plan was to use this variable as a hooker for Medallia to trigger the survey. This doesn't seem to be working - any idea why?
Thank you for your support!