


Hello
I need to target surveys on site (via Medallia Digital Platform) based on user types (new/returning).
As my data layer doesn't store (yet) new/returning visitor types parameters i thought about using Launch as a way around.
I created a rule with the following specifics for returning visitors:
Event: DOM Ready
Conditions: condition type New/Returning visitor (returning visitor option selected)
Action: custom code - javascript (execute globally)
var isMedalliaReturningVisitor = true;
The plan was to use this variable as a hooker for Medallia to trigger the survey. This doesn't seem to be working - any idea why?
Thank you for your support!
Gabbi
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Can you give us more detail behind "doesn't seem to be working"? What have you tried? Are you getting errors? What's the actual behavior versus the expected behavior?
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Can you give us more detail behind "doesn't seem to be working"? What have you tried? Are you getting errors? What's the actual behavior versus the expected behavior?
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