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Top KCS Articles for July 2024, Curated For Your AEP Troubleshooting Pleasure!

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Employee

7/23/24

Dear AEP Community,

 

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for July 2024, designed to help you resolve common challenges swiftly and effectively.

 

Our Top KCS Articles are your shortcut to:

 

  • Quickly identifying and resolving recurring issues.
  • Accessing expert insights and best practices for AEP.
  • Streamlining your troubleshooting process for maximum productivity.
  • Empowering yourself with the knowledge to tackle any AEP-related problem head-on.

 

Why spend hours searching for solutions when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.

 

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

 

Take a look:

 

  1. Target Traces does not appear in Adobe Experience Platform Debugger  – Learn about how to resolve the issue when the Target Traces tab doesn’t appear in Adobe Experience Platform Debugger.
  2. How a customer with an AEP Activation license can use Event Forwarding  – Learn how to use Event Forwarding with an Adobe Experience Platform Activation license.
  3. No audience size in Microsoft Bing AEP destination  – Learn why an AEP Bing destination doesn’t result in any audience size.
  4. RT-CDP - How many (dev, staging, production) come with the RTCDP license  – Learn about the RT-CDP license and how many environments (dev, staging, production) are included.
  5. Segment shows no data while Query Service show for same time and dates | AEP  – Learn about how to resolve the issue when a segment shows no profiles, though the Query Service shows some data for the same time and dates.
  6. Adobe Analytics not ingesting any data even when the connector is set | AEP  – Learn about how to resolve the issue when after setting up the Analytics source connector, the Adobe Analytics data isn’t being ingested into Adobe Experience Platform. 
  7. AEP - Batch data ingestion order  – Learn about the batch data ingestion order in which AEP processes files.
  8. How segmentation is impacted if a dataset isn't enabled for Profile  – Learn what happens when a dataset isn’t enabled for Profile.
  9. SFTP source connector fail connect with provided SSH key credentials  – Learn about how to fix the SFTP source connector fail error with SSH key credentials using PuTTY tool to convert from PPK to OpenSSH format.
  10. Maximum size of a file to be put on the SFTP | AEP  – Learn about the maximum size of a file to be put on the SFTP.

 

Happy Troubleshooting!