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Top KCS Articles for August 2024, Curated For Your AEP Troubleshooting Pleasure!

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Employee

8/20/24

Dear AEP Community,

 

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2024, designed to help you resolve common challenges swiftly and effectively.

 

Our Top KCS Articles are your shortcut to:

 

  • Quickly identifying and resolving recurring issues.
  • Accessing expert insights and best practices for AEP.
  • Streamlining your troubleshooting process for maximum productivity.
  • Empowering yourself with the knowledge to tackle any AEP-related problem head-on.

 

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.

 

Start supercharging your problem-solving skills today by exploring our Top KCS Articles

Take a look:

 

  1. AEP - RT-CDP activation (LinkedIn, Google Customer Match, Facebook) - Supported identities and what ... – Learn about the combination of identities you can send for documentation pages.
  2. Why are some AJO datasets still visible upon resetting a sandbox – Learn about how to fix the Adobe Experience Platform issue where all non-AJO schemas and datasets are removed after a sandbox reset, but not the AJO schemas and datasets.
  3. AEP - Advice about IP range whitelisting for Event Forwarding instances – Learn about if there is an IP range to whitelist for Event Forwarding instances in Adobe Experience Platform. 
  4. Upsert forbidden error while editing AEP segments in AAM – Learn how to resolve the Adobe Audience Manager issue where there were errors trying to save an AEP segment in AAM. 
  5. Journey condition targeting segment doesn’t work – Learn why inSegment evaluates segment membership incorrectly.
  6. Adobe Journey Optimizer: missing dataflow notifications – Learn how to fix the Adobe Journey Optimizer issue where you aren’t receiving notifications about data flows that are ingesting data into Adobe Experience Platform.
  7. Customer/CRM IDs in AAM Using Platform Web SDK – Learn how Customer or CRM IDs are passed to AAM when using the AEP Web SDK.
  8. Error: Not allowed to delete due to segment sharing enabled – Learn how to resolve the issue where you are trying to delete a trait or segment in AAM (Adobe Audience Manager). 
  9. Learn how to integrate multiple Adobe Experience Platform sandboxes with Audience Manager – Learn how to integrate multiple Adobe Experience Platform sandboxes with Adobe Audience Manager.
  10. Unknown identity namespaces – Learn how to connect Adobe Experience Platform (AEP) Identity Namespaces and Adobe Audience Manager (AAM) Cross-Device Data sources.

 

Happy Troubleshooting!