Hi all,
we have work flows with customized email notifications and when ever I start a workflow, I am receiving both OOTB and customized email notification.
Please advice,
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In your Workflow - if you want it to send a customized email message - ensure that you specify that step in your WF model. If your model is setup to send only a customized message - then that is what it should do. You can also write a custom step too:
Scott's Digital Community: Creating custom AEM workflow steps that send email messages
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