Expand my Community achievements bar.

Radically easy to access on brand approved content for distribution and omnichannel performant delivery. AEM Assets Content Hub and Dynamic Media with OpenAPI capabilities is now GA.
SOLVED

There was a error in Adobe cloud for communities UGC-AEM 6.3

Avatar

Level 1

We are getting below error when trying to access communities page: Caused by: org.apache.sling.api.SlingIOException: org.apache.sling.api.resource.PersistenceException: Cannot call Adobe Storage: Received 500 at com.adobe.cq.social.srp.internal.UGCCResourceProvider.getResources(UGCCResourceProvider.java:2225) at com.adobe.cq.social.commons.comments.impl.CommentSocialComponentResourceListImpl.prefetchNodes(CommentSocialComponentResourceListImpl.java:397) at com.adobe.cq.social.commons.comments.impl.CommentSocialComponentResourceListImpl.getComments(CommentSocialComponentResourceListImpl.java:243) at com.adobe.cq.social.commons.comments.impl.CommentSocialComponentResourceListImpl.prefetchForGetAsMap(CommentSocialComponentResourceListImpl.java:184) at com.adobe.cq.social.commons.comments.api.AbstractCommentCollection.initCommentsWithPrefetch(AbstractCommentCollection.java:352)

 

Please help to resolve it..

Thanks for advance !!

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @sivaprasadv3910 ,

 

Looks like a configuration issue. Please refer to this page for configuring and testing your connection.

 

https://experienceleague.adobe.com/docs/experience-manager-64/communities/administer/asrp.html?lang=...

 

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hi @sivaprasadv3910 ,

 

Looks like a configuration issue. Please refer to this page for configuring and testing your connection.

 

https://experienceleague.adobe.com/docs/experience-manager-64/communities/administer/asrp.html?lang=...