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SOLVED

Page Preview issue

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Community Advisor

When the preview button is pressed, the page loads continuously by not letting us click on the confirmation pop-up. This issue is seen only in the chrome browser and also in some content paths only. 

 

Tried increasing the Number of Calls per Request in "Apache Sling Main Servlet" but it did not help. Do we have any recommended value for this? Can anyone suggest a fix for this?

 

Thanks,

Kiran Vedantam.

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

Which version of AEM are you using? Are you using custom popup when click on preview?

View solution in original post

0 Replies

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Correct answer by
Community Advisor

Hi,

Which version of AEM are you using? Are you using custom popup when click on preview?

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Community Advisor
Hi @Deleted Account, we are using AEM 6.4.7 and no custom popup is used

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Community Advisor
Can you please share screenshot, what error are you getting?

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Community Advisor
This is the error i can see in the log "page.js:274 Loaded the ACS Commons QR Code JavaScript but could not locate an configuration resource at [ /etc/acs-commons/qr-code/_jcr_content/config.json/contentpath]. Verify the config resource exists and and this user has access to said resource."

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Community Advisor
Marked this answer as correct answer as we have some custom popup which is causing the issue.

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Community Advisor

@Kiran_Vedantam,

Can you please share the browser's console log and author's error.log file. This may be a side effect from your code base.

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Community Advisor
Hi @BRAIN, apologies for the delay. I will share the logs in some time.

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Community Advisor

Hi All, Thanks for the prompt response. The issue is actually happening because of our custom pop-up which is placed at the end of the page and is not visible. @kautuk_sahni can you please close this question as we are looking into it from our end.

 

Thanks,

Kiran Vedantam.

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Employee

What errors do you see in the browser's Console tab?

What errors/messages do you see in the error.log file when you do a Page Preview on the affected content page/path?