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Dear Experts,
sometimes when I upload an asset and want to use it in the editor, it cannot be found for a long time. Up to one day in some cases. I tried using a different browser to exclude caching problems, but it did not help. What could be an issue here and what can be done to remedy it?
Fresh files become visible under /assets.html/content/dam right away, but do not appear, when any author (not just me) searches for them in the editor. Maybe some indexing issue?
We use the 6.1 version with all hotfixes on board.
Kind regards,
Ivan
¡Resuelto! Ir a solución.
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Hi,
in that case it looks like the index wasn't updated properly. Well, I assume at least, I don't know how you would search for the filename of parts of the name otherwise. Please raise a Daycare issue then.
kind regards,
Jörg
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NE error heard of this issue. This sounds like a bug. Please file a daycare ticket.
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Hi,
so to confirm:
So the question: How do you search for this asset?
kind regards,
Jörg
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Using the file name or its parts
Best regards
Ivan
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Hi,
in that case it looks like the index wasn't updated properly. Well, I assume at least, I don't know how you would search for the filename of parts of the name otherwise. Please raise a Daycare issue then.
kind regards,
Jörg
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