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Is there a known issue with 5.6.1 and IE8 opening pages in Author?

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Level 3

Is there a known issue in AEM 5.6.1 opening pages for authoring using IE8. According to the supported browsers, IE8 is supported in classic mode. But on opening the page we are getting a blank screen. If I remove the content finder from the URL it then works. I have tried spk2 as well and that has made no difference.

Thanks

1 Accepted Solution

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Correct answer by
Level 10

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6 Replies

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Employee Advisor

Hi,

do you have customizations in the contentfinder? Please use firebug or some similar tool to check, that there is no javascript problem.

kind regards,
Jörg

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Correct answer by
Level 10

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Level 3

I have rechecked my investigations, and it appears IE8 does work with a completely fresh install of AEM 5.6.1. I then tried adding the Security Pack 1 and the fix for IE11 browsers, and it still worked. As soon as I installed service pack 2 it broke author with the content finder. We do have another separate instance we upgraded to 5.6.1 which doesn't have spk2 on though and that doesn't work either. Looks like I need to do a bit more digging.

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Level 3

Thanks for the reply

1 Removing the cf. Yes it displays the page, but sort of stops you authoring the page

2 Not sure why this would help, but tried it and it doesn't make any difference

3 Not sure why this would help, but tried it and it doesn't make any difference

I have logged a support call with Adobe to look into this, but any other suggestions gratefully received, as this has put a hold on us migrating from CQ 5.4

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Level 3

Checking again the instance that doesn't work also has spk2 on. So it is definitely something in there that's caused the problem. Looks like something Adobe need to fix

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Employee

Please raise a daycare ticket so the support team can look at it.

Regards,

Opkar