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Image upload on DAM not rendering

bruticuss
Level 2
Level 2

Hi,

On my DAM Admin page, my uploaded images are stuck on the status below

1688863_pastedImage_0.png

and when i double click the image it shows like this

1688877_pastedImage_2.png

Appreciate any help.

Thanks.

3 Replies
edubey
Level 10
Level 10

Image upload should have initiated DAM Asset Update workflow. Can you check if workflow has got stuck because of some reason?

bruticuss
Level 2
Level 2

Thanks for the reply.

On the /libs/cq/workflow/content/console.html i'm not seeing anything unusual on both instances and failures tab.

Should i be checking somewhere else?

bruticuss
Level 2
Level 2

In addition, what i found as a workaround

1. Activate the asset

2. Right-click choose Workflow

3. Select DAM Update Asset and Start it.

4. Refresh the whole DAM Admin page

So i'm guessing is that the DAM Update Asset is not being fired automatically?