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SOLVED

I can't load any pages in both touch and classic UI

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Level 3

Hi,

I am unable to load a page in both Classic and touch UI. if page loads it shows Blank.

After Debugging i found these in my error.log file.

Can anyone let me know how to deal with these issue.

22.08.2018 19:40:52.886 *ERROR* [0:0:0:0:0:0:0:1 [1534947052686] GET /editor.html/content/example/en.html HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught SlingException

java.lang.NullPointerException: null

at org.apache.jsp.libs.cq.gui.components.authoring.pageinfo.properties.properties_jsp._jspService(properties_jsp.java:150)

at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:284)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:102)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:536)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491)

at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:546)

at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)

at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:151)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:362)

at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:177)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.day.cq.wcm.core.impl.WCMDeveloperModeFilter.doFilter(WCMDeveloperModeFilter.java:114)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:282)

at org.apache.sling.engine.impl.SlingRequestProcessorImpl.dispatchRequest(SlingRequestProcessorImpl.java:322)

at org.apache.sling.engine.impl.request.SlingRequestDispatcher.dispatch(SlingRequestDispatcher.java:211)

at org.apache.sling.engine.impl.request.SlingRequestDispatcher.include(SlingRequestDispatcher.java:104)

at com.day.cq.wcm.core.impl.WCMComponentFilter$ForwardRequestDispatcher.include(WCMComponentFilter.java:503)

at com.adobe.granite.ui.components.ComponentHelper.include(ComponentHelper.java:730)

at com.adobe.granite.ui.components.ComponentHelper.include(ComponentHelper.java:703)

at com.adobe.granite.ui.components.ComponentHelper.include(ComponentHelper.java:689)

at com.adobe.granite.ui.components.ComponentHelper.include(ComponentHelper.java:663)

at org.apache.jsp.libs.granite.ui.components.foundation.layouts.list.list_jsp._jspService(list_jsp.java:156)

at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502)

at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:284)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:102)

at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:536)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184)

at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491)

at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:546)

at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)

at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96)

at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)

at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:151)

1 Accepted Solution

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Correct answer by
Community Advisor

Please check/restart bundle "Apache Sling Internationalization Supportorg.apache.sling.i18n". Sometime you get this issue if this bundle is no up.

Thanks

Dipti

View solution in original post

0 Replies

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Employee Advisor

Looks like one of the page info properties is null. Can you compare the page properties with the one that's working?

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Level 10

Please provide more information - did this start of all a sudden and used to work. Has anyone put on custom code into the server that may have somehow produced this condition. If you test on a fresh AEM instance - you will notice that works fine.

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Level 3

yes, it used to work well. Suddenly it all stopped

Avatar

Correct answer by
Community Advisor

Please check/restart bundle "Apache Sling Internationalization Supportorg.apache.sling.i18n". Sometime you get this issue if this bundle is no up.

Thanks

Dipti

Avatar

Level 10

I talked to cust care about this. Response:

This is a really bad issue.

I think that they deleted some launches.

Page-info servlet retrieves an info about everything launches, page props, workflows, replication etc

If one of those failed it cannot open page

They have to open a case and have a screen share session with support