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Getting 403 error while trying to access Client Libraries under /libs

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Hi All,

I have my AEM 6.5 Assets instance integrated with Siteminder for SSO login.  My login is successful . However I am not able to see few pages. Especially the content fragment model creation page. Upon my investigation found out that the client libraries under the /libs folder are not getting loaded.  the access logs shown 403 error. 

 

I checked the users access, in AEM and he has all relevant access. I could see the requests for all css or js under /libs are coming with anonymous user instead of the actual logged in user in the request.log. 

 But for such request , the SSOAuthentication handler is printing the users employee ID.

 

Below is the extract from my access log. The requests under /libs is coming as anonymous

 

<server ip> - <my emp id> 23/Jan/2020:12:49:58 +0530 "GET /mnt/overlay/dam/cfm/models/editor/content/editor.html/conf/store/settings/dam/cfm/models/blog-creation-model HTTP/1.1" 200 58427 "https://xyz.myhost.net/libs/dam/cfm/models/console/content/models.html/conf/store" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"
<server ip> - anonymous 23/Jan/2020:12:49:59 +0530 "GET /libs/dam/cfm/models/editor/components/formbuilder/clientlibs.css HTTP/1.1" 200 1962 "https://xyz.myhost.net/mnt/overlay/dam/cfm/models/editor/content/editor.html/conf/store/settings/dam/cfm/models/blog-creation-model" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"
<server ip> - anonymous 23/Jan/2020:12:49:59 +0530 "GET /libs/dam/cfm/models/editor/components/formbuilder/clientlibs.js HTTP/1.1" 200 37696 "https://xyz.myhost.net/mnt/overlay/dam/cfm/models/editor/content/editor.html/conf/store/settings/dam/cfm/models/blog-creation-model" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"

 

 

So I am bit confused what could be causing this issue. Any help on this is appreciated,

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1 Accepted Solution

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Correct answer by
Community Advisor

Is author instance behind dispatcher? If yes then check dispatcher rules.
Try with admin credentials as well to narrow down permission related issues.



Arun Patidar

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Avatar

Correct answer by
Community Advisor

Is author instance behind dispatcher? If yes then check dispatcher rules.
Try with admin credentials as well to narrow down permission related issues.



Arun Patidar