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Edit and configure component options are not showing when we search in chrome browser

velmuruganv38
Level 2
Level 2

Hi All,

I am facing issue in authoring the component.  When I search a word in the page in edit mode and click on the component doesn't showing the configure option to author the dialog.  So I couldn't open the dialog to author in AEM 6.1.

Template type: Editable template

Browser : issue happening in Chrome only

AEM version: AEM 6.4.4

Please refer the below screenshot.  Any suggestions would be helpful.

Screen Shot 2019-10-10 at 6.56.12 PM.png

Thanks,

Velmurugan

12 Replies
ArpitVarshney
Community Advisor
Community Advisor

Hi velmuruganv38

Even it is a bug in AEM 6.4.6 as well. Better to log a daycare ticket.

Regards,

Arpit Varshney

hamidk92094312
Employee
Employee

Does it also happen in private mode (incognito) ?

jbrar
Employee
Employee

I can confirm this is not a BUG. Cannot reproduce the issue on any AEM instances (6.3-6.5)

Screen Shot 2019-10-10 at 11.28.55 AM.png

Your best option is to check the developer console for any js errors.

velmuruganv38
Level 2
Level 2

hamidk92094312Yes it's happening in private mode also.

ka786​ & jbrar  I don't see any console errors.

Also noticed if we click outside of editable area and click on the component, i'm able to see config options.

ArpitVarshney
Community Advisor
Community Advisor

Hi velmuruganv38  jbrar

The same behaviour is occurring in AEM 6.4.6 as well but only once.

Below are the steps in touchui:

1. Open any page and do ctrl+f and search for a word and click enter.

1843667_pastedImage_1.png

2. Click on dialog editable area and you can't see the edit & configure options.

1843668_pastedImage_5.png

3. Click outside.

1843669_pastedImage_6.png

4. Again Click on the editable area again and it is visible now.

1843670_pastedImage_7.png

It happened only once when a search is made after page load. The issue didn't happen after step 4 even though you make any search.

Regards,

Arpit Varshney

KashyapTA
Level 1
Level 1

@kautuk_sahni Did not understand your answer. What is the fix for this issue ?

velmuruganv38
Level 2
Level 2

arpitv27529355 Yeah correct, it's happening only once.  Are you using Editable template?

jbrar​ Do you have any idea on this?

ArpitVarshney
Community Advisor
Community Advisor

velmuruganv38 Yes, I have checked on pages created using editable template.

varuns46785756
Level 5
Level 5

Hi All,

I am facing the same issue and I am using AEM 6.4.2.0. I have tried all the steps but still not able to see "configure" option.Is there any hotfix to fix this issue.Only these options are coming:

1852265_pastedImage_0.png

Regards,