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Edit and configure component options are not showing when we search in chrome browser

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Level 2

Hi All,

I am facing issue in authoring the component.  When I search a word in the page in edit mode and click on the component doesn't showing the configure option to author the dialog.  So I couldn't open the dialog to author in AEM 6.1.

Template type: Editable template

Browser : issue happening in Chrome only

AEM version: AEM 6.4.4

Please refer the below screenshot.  Any suggestions would be helpful.

Screen Shot 2019-10-10 at 6.56.12 PM.png

Thanks,

Velmurugan

14 Replies

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Community Advisor

Could u pls check console errors.

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Community Advisor

Hi velmuruganv38

Even it is a bug in AEM 6.4.6 as well. Better to log a daycare ticket.

Regards,

Arpit Varshney

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Employee

Does it also happen in private mode (incognito) ?

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Employee Advisor

I can confirm this is not a BUG. Cannot reproduce the issue on any AEM instances (6.3-6.5)

Screen Shot 2019-10-10 at 11.28.55 AM.png

Your best option is to check the developer console for any js errors.

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Level 2

hamidk92094312Yes it's happening in private mode also.

ka786​ & jbrar  I don't see any console errors.

Also noticed if we click outside of editable area and click on the component, i'm able to see config options.

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Community Advisor

Hi velmuruganv38  jbrar

The same behaviour is occurring in AEM 6.4.6 as well but only once.

Below are the steps in touchui:

1. Open any page and do ctrl+f and search for a word and click enter.

1843667_pastedImage_1.png

2. Click on dialog editable area and you can't see the edit & configure options.

1843668_pastedImage_5.png

3. Click outside.

1843669_pastedImage_6.png

4. Again Click on the editable area again and it is visible now.

1843670_pastedImage_7.png

It happened only once when a search is made after page load. The issue didn't happen after step 4 even though you make any search.

Regards,

Arpit Varshney

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Level 1

@kautuk_sahni Did not understand your answer. What is the fix for this issue ?

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Level 2

arpitv27529355 Yeah correct, it's happening only once.  Are you using Editable template?

jbrar​ Do you have any idea on this?

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Community Advisor

velmuruganv38 Yes, I have checked on pages created using editable template.

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Level 5

Hi All,

I am facing the same issue and I am using AEM 6.4.2.0. I have tried all the steps but still not able to see "configure" option.Is there any hotfix to fix this issue.Only these options are coming:

1852265_pastedImage_0.png

Regards,

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Level 1

I can even reproduce this issue with AEM 6.5.11. But only when i have two different sites deployed which is pointing to two different core.wcm.components. For ex: Site A uses Core 2.4.0 & Site B uses Core 2.17.10

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Level 1

I am also facing same issue with AEM 6.5.13. Do we have any fix for this issue.