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Cloud manager DNS setting is showing "Domain verification is failed, can not find txt record"

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Hi All ,

 

I have configured domain and added certificates too. also my networking team is followed this document .

 

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-...

 

but still cloud manager domain configuration screen is showing this message

 

"Domain verification is failed, can not find txt record " and DNS Record column is showing "not detected".

 

any one gone through this scenario.  Appreciate your help.  TIA

1 Accepted Solution

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Correct answer by
Community Advisor

@chetan001 Looks like TXT value is either missing or is detected with errors. Follow the same instructions [0] and retry. When ready, you must select the verify again icon next to the status.

[0] https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-...

 

Refer this article for verification:

 https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-...

 

Regards,

Raja

 

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1 Reply

Avatar

Correct answer by
Community Advisor

@chetan001 Looks like TXT value is either missing or is detected with errors. Follow the same instructions [0] and retry. When ready, you must select the verify again icon next to the status.

[0] https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-...

 

Refer this article for verification:

 https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-...

 

Regards,

Raja