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Hi,
I generated code from latest archetype and deployed to aem. When I am restarting the AEM server , getting below error
HTTP ERROR 503 Problem accessing /. Reason:
AuthenticationSupport service missing. Cannot authenticate request.
Step to preproduce
This is very strange issue.
Note that this issue is occurring for other archetype as well such asarchetype-34
Solved! Go to Solution.
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Hi @shakuntshri ,
I had faced the same issue with archetype 35 but this happens mostly due to some corrupt entry in the repoinit folder. Please analyse it and delete any custom or new entry but leave the ootb ones. This has fixed the authentication support missing issue after deleting those custom entry from repoinit folder. After deleting start the server and it will work.
Thanks,
Mahesh
HI @shakuntshri ,
There can be multifarious reasons as below
Please check all the available existing error.log files(logs rotated with previous days) in your local instance before you get to notice the exact log statement - "AuthenticationSupport service missing".
Recently ran into the issue in one of my local instance and the original/initial cause was Java Heap Space (java.lang.OutOfMemoryError: Java heap space) which then eventually lead to "AuthenticationSupport service missing" - While setting up the new instance, I missed to configure the JVM options in start.bat and was using the default one.
A custom repoinit script that is deployed under crx-quickstart/launchpad/config/org/apache/sling/jcr/repoinit that might cause the repository service to fail on start. Most likely the activate function is running the repoinit scripts and silently dying. - Best thing to do is remove any custom repoinit scripts and restart the instance. If you have multiple of them the just delete them one at a time, but leave the OOTB ones there.
For more details please refer [0] & [1].
[0]: https://jordan-sheen.medium.com/authenticationsupport-service-missing-a5739c6794f1
[1]: https://helpx.adobe.com/experience-manager/kb/HowToCheckLuceneIndex.html#main-pars_header1
Hope that helps!
Regards,
Santosh
Hi @shakuntshri ,
I had faced the same issue with archetype 35 but this happens mostly due to some corrupt entry in the repoinit folder. Please analyse it and delete any custom or new entry but leave the ootb ones. This has fixed the authentication support missing issue after deleting those custom entry from repoinit folder. After deleting start the server and it will work.
Thanks,
Mahesh
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