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AEM Dropbox connection configured, but throws error during health check and import

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Level 9

Based on the documentation https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/assets-vi...

I am trying to connect to dropbox, connection has been setup. I got the message that Connection has been established. However health check is failing and it is not importing any assets

Getting the following error 

*ERROR* [67.80.143.3 [1731468284183] GET /conf/global/settings/dam/import/AEM%20DAM%205.importCheck.json HTTP/1.1] com.adobe.cq.assetcompute.impl.bulkimport.dropbox.DropboxImportService Failure to get blob list 

org.apache.sling.commons.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]

at org.apache.sling.commons.json.JSONTokener.syntaxError(JSONTokener.java:587) [org.apache.sling.commons.json:2.0.28]

at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:218) [org.apache.sling.commons.json:2.0.28]

at org.apache.sling.commons.json.JSONObject.<init>(JSONObject.java:448) [org.apache.sling.commons.json:2.0.28]

at com.adobe.cq.assetcompute.impl.bulkimport.dropbox.DropboxBlobService.getBlobList(DropboxBlobService.java:179) [com.adobe.cq.dam.cq-dam-processor-nui:1.1.848]

at com.adobe.cq.assetcompute.impl.bulkimport.dropbox.DropboxImportService.getPagedImportAssetsResult(DropboxImportService.java:110) [com.adobe.cq.dam.cq-dam-processor-nui:1.1.848]

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1 Accepted Solution

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Correct answer by
Level 5

Hi @Mshaji 

 

From the error.log you posted it does looks like response is not returning valid JSON and it is expecting the valid JSON object format. Try to check the format is correct and response it is returning is valid or not !!!

 

Looks like it is addressed below -

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-dropbox-import-in-aem-...

 

Hope this helps 

 

Thanks

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2 Replies

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Administrator

@Tethich @Rohan_Garg @PRATHYUSHA_VP @martin_ecx_io would you please take a moment to review this question? We would be grateful if you could share your suggestion on this question.



Kautuk Sahni

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Correct answer by
Level 5

Hi @Mshaji 

 

From the error.log you posted it does looks like response is not returning valid JSON and it is expecting the valid JSON object format. Try to check the format is correct and response it is returning is valid or not !!!

 

Looks like it is addressed below -

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-dropbox-import-in-aem-...

 

Hope this helps 

 

Thanks