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SOLVED

AEM 6.5.14 Icon not showing only in HTTPS Author instance

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Level 2

Hello everyone,

My AEM author instance doesn't show the icon on the starter page and also on the content page if i open it in Https.

fajarnugraha_0-1668484337220.png

if you look at the console it says "failed to decoded downloaded font" but if i open the font url directly it still downloads the font.

fajarnugraha_1-1668484366015.png

and this only happens on Https in author instance (for http the icon shows), for publishers it runs normally (the image below is the publisher with https).

fajarnugraha_2-1668484448276.png

in addition I use nginx as a https reverse proxy.

I have "Invalidate Caches", "Rebuild Libraries" and "Clear ClassLoader" but the icon still doesn't show.
I've also tried to re-install the service pack but it still the same.

 

thanks.

1 Accepted Solution

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Correct answer by
Level 2

problem has been resolved. the problem is in the CORS settings in the author instance.

Thank you

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2 Replies

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Community Advisor

Hi,

Can you please check error logs. maybe the clientlibs are not built properly.



Arun Patidar

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Correct answer by
Level 2

problem has been resolved. the problem is in the CORS settings in the author instance.

Thank you