Collection Image not updating...

TommyDAQ-Bates

03-05-2016

I'm able to upload and update images to banners, and it appears as though I can upload my Collection image as well. However, the image will not update within the Preflight app.  I've tried numerous images. I can see the thumbnail update within the dashboard, but the image does not update within preflight. 

Any suggestions would be greatly appreciated.

Thank you,

Tommy

Accepted Solutions (1)

Accepted Solutions (1)

NMarroquin

Employee

03-05-2016

tommy, try tapping into the collection, then tapping back out.

I know if a bug that the team is looking into where collection card images are immediately updating. That may be what you are experiencing.

Answers (2)

Answers (2)

TommyDAQ-Bates

03-05-2016

Nathan, I have done EVERYTHING: Deleted the collection, changed the image, changed the order, everything - except, going into the collection and back out of it!  Thank you!  That did it!

brobeldesign

03-05-2016

Have you tried manually quitting your preflight app? That usually 'clears' it for us. This is definitely a bug since most users won't know to manually quit an app in order to see updates.