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December 1, 2015
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App is not installing properly

  • December 1, 2015
  • 2 replies
  • 1304 views

The app is not installing, has been signed with valid certificates. We are not able to see our icon populate in Itunes and cannot get our test app to publish for viewing

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Best answer by bobbr3212

This is likely caused by the UDID of your device not being added to the mobileprovision file.

1. Obtain your device ID (UDID) from iTunes or Xcode.

2. Go into the iOS Developer Center, add the UDID, and then edit the mobileprovision file to include that UDID.

3. Download that mobileprovision file and rebuild your app using that file.


Your app should appear when you load it.

2 replies

bobbr3212Adobe EmployeeAccepted solution
Adobe Employee
December 1, 2015

This is likely caused by the UDID of your device not being added to the mobileprovision file.

1. Obtain your device ID (UDID) from iTunes or Xcode.

2. Go into the iOS Developer Center, add the UDID, and then edit the mobileprovision file to include that UDID.

3. Download that mobileprovision file and rebuild your app using that file.


Your app should appear when you load it.

Neil_Enns_-_Ado
Adobe Employee
Adobe Employee
December 2, 2015

See Unable to install developer .ipa file for more details.

Neil