Unable to raise ticket

[sailikhithrajukonduru]

Option is greyed out for us to raise a ticket.

We,ve logged in with our personal account. But we are looking for it as our organization has bought the certificates for application usage.
How can we raise a ticket with this.

Please help.

[workflowuser]

Do you have support agreement with Adobe?

[Pulkit_Jain_ · Accepted solution]

@sailikhithrajukonduru 

If you're trying to raise the ticket to get the latest RE certificate, then for a quicker turnaround, you can DM the organization name and LWS deploy-to-id for your organization.

We can get the details cross-checked internally and share the certificate with you.

Hope this helps.