Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Unable to raise ticket

Avatar

Level 2

Option is greyed out for us to raise a ticket.

We,ve logged in with our personal account. But we are looking for it as our organization has bought the certificates for application usage.
How can we raise a ticket with this.

Please help.

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

@sailikhithrajukonduru 

If you're trying to raise the ticket to get the latest RE certificate, then for a quicker turnaround, you can DM the organization name and LWS deploy-to-id for your organization.

We can get the details cross-checked internally and share the certificate with you.

Hope this helps.

View solution in original post

2 Replies

Avatar

Correct answer by
Employee Advisor

@sailikhithrajukonduru 

If you're trying to raise the ticket to get the latest RE certificate, then for a quicker turnaround, you can DM the organization name and LWS deploy-to-id for your organization.

We can get the details cross-checked internally and share the certificate with you.

Hope this helps.