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SOLVED

"Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect"

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Level 2

In our serverlogging we get the following message every 30 seconds:

08:41:26,509 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
08:41:40,072 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
08:42:26,504 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
08:42:40,055 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details

 

Anybody having an idea of the cause of this and more ideal a solution to get rid of this.

1 Accepted Solution

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Correct answer by
Employee

Hi @dannyd21850928,

 

This is a very generic issue with AEM. Please find below the steps to fix the issue regarding the issue related to the Authentication Error message.

 

1. Please login to http://<hostname>:<port>/lc/system/console/configMgr/com.adobe.granite.repository.hc.impl.DefaultLog...

2. Under 'Logins', please remove 'author:author' or 'admin:admin' and click on save.

 

Thanks
Pranay

View solution in original post

2 Replies

Avatar

Correct answer by
Employee

Hi @dannyd21850928,

 

This is a very generic issue with AEM. Please find below the steps to fix the issue regarding the issue related to the Authentication Error message.

 

1. Please login to http://<hostname>:<port>/lc/system/console/configMgr/com.adobe.granite.repository.hc.impl.DefaultLog...

2. Under 'Logins', please remove 'author:author' or 'admin:admin' and click on save.

 

Thanks
Pranay

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Employee Advisor

@dannyd21850928 

More context : 

The login health check in AEM periodically checks if default username and password of account admin and author has been changed or not from default author:author and admin:admin.

This "author" account is not a built-in user, but used as a demo user for we-retail demo site. You can suppress the warnings by deleting the user as suggested above.