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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Prefill Service for Unauthenticated users?


Level 2



Can we deliver pre-filled form data to unauthenticated users?

For instance - Sarah is in the market for car insurance and browses many sites, including She also fills out an application but leaves the site. Later, when she comes back to after a week, she finds the form data getting pre-populated with the information she provided earlier.

One thing to notice, Sarah has never logged in during this entire customer journey.

Can we deliver this experience using AEM's Prefill service?


Thanks in advance.



1 Accepted Solution


Correct answer by
Level 9
5 Replies


Level 4

Refer to this link

this allows auto save feature which will save data for Anonymous user in AEM repo. Hope this help.


Correct answer by
Level 9

You can save the data and send the users a link to continue filling the form


Level 2

Thank you Mayank, this is helpful!

I can see that form drafts and submissions get saved in data store for anonymous users too. Is there any identifiable information available such as visitor ID to detect anonymous user and ensure we present them the right saved form data?