Adobe Experience Manager Forms

diogomiranda · 1/16/19

Hi,

We already have a ticket open at adobe but I also would like to ask here, if anyone ever had this problem before, and if so, how you solved it?

Every time we do a restart to the websphere application servers the FormService gives a NullPointException when we call it.

In order for it to work again, we need to open the workbench or administration console and stop and then start the service.

In attachment the logs from the moment we stop the server to the moments after the restart where the errors can be seen.

Note that have a clustered environment with two clusters with one application server each and it happens in both.

Example calling forms service to create a document:

Before Restart:

After restart:

Stop:

Start:

After Restart & Stop/Start:

Stacktrace

[07-01-2019 18:14:36:253 WET] 00001ca9 LocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "doRequired" on bean "BeanId(AdobeExperienceManagerforms#adobe-dscf.jar#EjbTransactionCMTAdapter, null)". Exception data: java.lang.NullPointerException

at com.adobe.formServer.docservice.FormsDocService.getTransactionTimeOut(FormsDocService.java:996)

at com.adobe.formServer.docservice.FormsDocService.renderPDFFormCommonCaller(FormsDocService.java:246)

at com.adobe.formServer.docservice.FormsDocService.renderPDFForm(FormsDocService.java:197)

at sun.reflect.GeneratedMethodAccessor729.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)

at java.lang.reflect.Method.invoke(Method.java:508)

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:357)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequired(EjbTransactionCMTAdapterBean.java:274)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionCMTAdapter_caf58c4f.doRequired(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:129)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:93)

at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:225)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:69)

at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:215)

at com.adobe.workflow.engine.PEUtil.invokeAction(PEUtil.java:893)

at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.transientInvoke(WorkflowDSCInvoker.java:356)

at com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker.invoke(WorkflowDSCInvoker.java:159)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doRequiresNew(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:145)