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SOLVED

Viewer Presets don't appear

bomfaswt
Level 1
Level 1

I'm trying to create or edit a Preset Viewer, but I can't do either.

 

To have the default list is it necessary to be connected to the Experience Cloud?

 

bomfaswt_0-1613145236982.png

 

1 Accepted Solution
diksha_mishra
Correct answer by
Community Advisor
Community Advisor

In order to be able to utilize Scene7/Dynamic Media Viewers, you must have a DM configuration in place.

This is a separate license that integrates with AEM and provides additional dynamic viewing capabilities to your images/videos.

More info here: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets...

 

View solution in original post

4 Replies
diksha_mishra
Correct answer by
Community Advisor
Community Advisor

In order to be able to utilize Scene7/Dynamic Media Viewers, you must have a DM configuration in place.

This is a separate license that integrates with AEM and provides additional dynamic viewing capabilities to your images/videos.

More info here: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets...

 

View solution in original post

kerr
Level 2
Level 2

Please try re-configuring the AEM DM instance and ensure that you have the publish set to immediately for the first time, once setup is complete, you can make changes as per your liking. After completion you should see the "/conf/global/settings/dam/dm/presets/viewer" in crx/de.

 

After which you can go to tools > Assets > viewers card and create a viewer of your choice.

 

Here is a help document for your reference: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets...

gurpreetsingh
Level 1
Level 1

When you configure dynamic media cloud service, OOTB viewer presets present under /libs/settings/dam/dm/presets/viewer get copied to /conf/global/settings/dam/dm/presets/viewer after which they are seen on the viewer presets page. So, please check that you have created DM cloud configuration.

 

You can also trigger the copy of viewer presets manually as given in - https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/config-dynamic.html?lan... 

kautuk_sahni
Community Manager
Community Manager
@gurpreetsingh, Thank you for post solution with AEM Community. This helps in posterity. Keep the wonderful contribution going (both as learner and contributor).