Link de download do Assets - Erro 404 para arquivo epub

[TatiSantos]

Olá, geramos vários links de arquivos para download para nossas comunicações com clientes. Há arquivos EPUB que estamos tentando gerar, mas ao clicar no link, ao invés de realizar o download, dá erro 404.

https://www.prudential.com.br/content/dam/prudential/canais-de-atendimento/guia_epub_segurado_pruden...

[diksha_mishra]

@TatiSantos seems like EPUB format has limited support, as per: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/assets/file-format-...

Also, if the URLs are behind a login, we might not be able to access the URLs publicly. Please check with your internal team first and if needed, open a support ticket with Adobe later. 

[TatiSantos · Accepted solution]

Thank you!
It doesn't need to login to download.

I'll try the support ticket! 🙂