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DAM Update Asset workflow is not working on videos after upgradation to Service Pack 12

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DAM Update Asset workflow is not working on videos after upgradation to Service Pack 12, i have uploaded some video assets into DAM the DAM Update Asset workflow is not triggered at all. 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @gojo1,

Assuming that you have not changed configuration of OOTB launcher that is running DAM Update Asset workflow then this is correct. Please take a look into launcher conditions section. It contains following condition: jcr:content/jcr:mimeType!=video/.*

dam-workflow-launcher.jpg 

Above condition prevents to run workflow DAM Update Asset for video.

If you would like to change this behavior you should either modify or create new launcher.

Here is Adobe documentation that describes how to do this:

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2 Replies

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Employee Advisor

Hi @gojo1 

-Can you please check the error logs?

-Check if it is triggered with an image

-Which Solution are you working upon - OnPrem, AMS or AEMaaCS?

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Correct answer by
Community Advisor

Hi @gojo1,

Assuming that you have not changed configuration of OOTB launcher that is running DAM Update Asset workflow then this is correct. Please take a look into launcher conditions section. It contains following condition: jcr:content/jcr:mimeType!=video/.*

dam-workflow-launcher.jpg 

Above condition prevents to run workflow DAM Update Asset for video.

If you would like to change this behavior you should either modify or create new launcher.

Here is Adobe documentation that describes how to do this: