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SOLVED

Migrating from Enterprise ID to Federated Login

barnabas_szasz
Level 1
Level 1

Hey experts,

we are planning to migrate from the mix of Adobe ID/Enterprise ID we have today to log in to the Marketing Cloud to leverage our IdP and the Federated/SSO login service.

Does anyone have any experience with this process?
The actual process seems simple and documented (https://helpx.adobe.com/enterprise/help/configure-sso.html), if you came from scratch. However we already claimed our domain as Enterprise ID. What happens with the existing accounts if I switch it over to Federated ID? Is this particular case documented somewhere?

Thanks,

Barna

1 Accepted Solution
Rahsing
Correct answer by
Level 8
Level 8
5 Replies
Rahsing
Correct answer by
Level 8
Level 8
Rahsing
Level 8
Level 8

Hi Barna,

I can't really say for sure.

Do you have an account manager you can speak to? I think he should be able to sort this out for you.

Let me know if not.

Regards

Rahul

(Please continue replying in the same manner. It's not a problem if it shows up as an 'answer')

Adobo_Supportus
Level 7
Level 7

Hey Barna,

Just wanted to check up and see if either of the options Rahul gave worked out for you. Please let us know if you still needs help, and of course, if you got it resolved we'd love to know what worked for you.

~Laurel

barnabas_szasz
Level 1
Level 1

My first reply showed up as a duplicate and when I tried to delete the 2nd one, the original disappeared too...

Anyway, I'll check if we have one and forward my questions to her.

Thanks again for the response!

Rahsing
Level 8
Level 8

Sure thing.

Feel free to post back here in case you're unable to get a resolution.

Regards

Rahul