Adobo_Supportus

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Joined the community 15-10-2013 4:28:50 PM

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Applaud 5

Re: How can I get enabled/use the visitor ID service? - Dynamic Tag Management

Here are the requirements for getting visitor ID service enabled:https://marketing.adobe.com/resources/help/en_US/mcvid/mcvid_requirements.html

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How can I get enabled/use the visitor ID service? - Dynamic Tag Management

How can I get enabled/use the visitor ID service?

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Re: Can I restrict DTM access based on IP address? - Dynamic Tag Management

No, this is not currently a feature that is available. More info about other options here.

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Can I restrict DTM access based on IP address? - Dynamic Tag Management

Can I restrict DTM access based on IP address?

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Re: DTM not passing data between properties in Adobe Analytics - Dynamic Tag Management

Hey Daniel, Did you see Alexis's update & questions? Please let us know if you if you were able to resolve your issue or if you need more help.~Laurel

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Re: adobe marking cloud - Dynamic Tag Management

Oh dear. Seeing what else I can do for you.Laurel

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Re: adobe marking cloud - Dynamic Tag Management

Hi Vanessa, You can find more info about and request a demo of the Marketing Cloud here http://www.adobe.com/marketing-cloud.html. You can also fill out this form to have the Sales team contact you http://www.adobe.com/in/products/request-consultation/marketing-cloud.html or the number for the Hong Kong Sales team is +852 2916 2100Hope that help!Laurel

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Re: Creative Cloud - Dynamic Tag Management

Hello Theirry, This particular forum is dedicated to Adobe Marketing Cloud, specifically Activation - Dynamic Tag Management. Unfortunately I have limited knowledge of the Creative Cloud. The best to post questions about Adobe Photoshop to their specific forum, which is located here https://forums.adobe.com/community/photoshop. Please let us know if you have any further questions.Best,Laurel Bonjour Theirry,Ce forum est notamment dédié à Adobe Marketing Cloud, spécifiquement Activation - Gestion...

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Re: help!! - Dynamic Tag Management

Hello,Sorry for the delay, you'll find more info about the Marketing Cloud's integration and how to sign up for a demo here http://www.adobe.com/marketing-cloud.htmlLet us know if there's anything else we can help with!-Laurel

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Re: help!! - Dynamic Tag Management

Hello, Sorry for the delay, which product would you like a demo of? Please let me know so we can assist. -Laurel

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Re: Why am I unable to invite users to DTM? - Dynamic Tag Management

There are a couple of common issues that can prevent you from successfully inviting a new user to DTM, read about how to troubleshoot them here: https://helpx.adobe.com/dtm/kb/troubleshooting---why-am-i-unable-to-invite-users-to-dtm-.html

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Why am I unable to invite users to DTM? - Dynamic Tag Management

Why am I unable to invite users to DTM?

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Re: unsubscribe - Dynamic Tag Management

Ah ok, that's part of Adobe Acrobat. You should be able to contact their Customer Care team about it here https://helpx.adobe.com/contact.html?step=APRO-APAP-APCC-ACRO-CPDF-ECHP-acrobat_membership-account-paymentoryou can read about options for doing it yourself here https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.htmlIf you still have questions you can always post to Adobe Acrobat's community here https://forums.adobe.com/community/adobe_reader_for...

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Re: unsubscribe - Dynamic Tag Management

Hey Alec,What specific service are you being charged for that you do not want? This will help us know how to help you get it resolved. -Laurel

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Re: Paste Feature Does Not Work In Illustrator CC2014 - Dynamic Tag Management

Hello John,You have asked your question in the Adobe Marketing Cloud community and, unfortunately, we do not have the expertise necessary to assist you.The experts in the Adobe Illustrator community will be able to assist you: https://forums.adobe.com/community/illustratorYou may also consider referring to the Help resources for Illustrator: https://helpx.adobe.com/illustrator/topics.html Kind regards,Laurel

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Re: I paid for the Acrobat Pro DC but don't have it; plus, I keep getting the ad to buy it when I already have! - Dynamic Tag Management

Hello, Since this particular forum is dedicated to Adobe Activation - Dynamic Tag Management, I'm afraid that we aren't much help. Please post your query in the Acrobat forum here https://forums.adobe.com/community/acrobat and they should be able to assist you.Thanks, Laurel

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Re: Why are my click events not being tracked correctly? - Dynamic Tag Management

There are several reasons why your link clicks might not be tracking correctly, read about them here https://helpx.adobe.com/dtm/kb/troubleshooting---why-are-my-click-events-not-being-tracked-corr.html

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Why are my click events not being tracked correctly? - Dynamic Tag Management

Why are my click events not being tracked correctly?

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Re: Why is AppMeasurement library not loading/loading multiple times? - Dynamic Tag Management

Having trouble with your AppMeasurement library not loading or loading multiple times? Read about some of the common causes and how to troubleshoot them here https://helpx.adobe.com/dtm/kb/troubleshooting---why-is-appmeasurement-library-not-loading-load.html

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Why is AppMeasurement library not loading/loading multiple times? - Dynamic Tag Management

Why is AppMeasurement library not loading/loading multiple times?

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Re: How do I provision marketing cloud ID service with DTM? - Dynamic Tag Management

You can use Dynamic Tag Management automate the deployment of the Marketing Cloud ID Service. Depending on the element there are slightly different steps, please see this article for the most up to date info. Important: The Marketing Cloud ID Service tool integrates only with Adobe Analytics. This service must be the first code that loads on a page. It must load synchronously, and it cannot be edited. Additionally, to avoid conflicts, use only one method of deploying the Marketing Cloud ID Servi...

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How do I provision marketing cloud ID service with DTM? - Dynamic Tag Management

How do I provision marketing cloud ID service with DTM?

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Re: I deleted / inactivated a rule / tool but it's still showing / firing on my site, why? - Dynamic Tag Management

You'll find the most up to date answer here --> KB Article: I deleted / inactivated a rule / tool but it's still showing / firing on my site, why? Reminder- you can always search our Knowledge Base for tips, tricks, and troubleshooting.

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I deleted / inactivated a rule / tool but it's still showing / firing on my site, why? - Dynamic Tag Management

I deleted / inactivated a rule / tool but it's still showing / firing on my site, why?

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Re: Why do I have a 'Staging' and 'Production' embed code? - Dynamic Tag Management

You'll find the most up to date answer here --> KB Article: Why do I have a 'Staging' and 'Production' embed code? Reminder- you can always search our Knowledge Base for tips, tricks, and troubleshooting.

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Why do I have a 'Staging' and 'Production' embed code? - Dynamic Tag Management

Why do I have a 'Staging' and 'Production' embed code?

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Re: How do I get access to DTM? / Why can't I access DTM? - Dynamic Tag Management

You'll find the most up to date answer here --> KB Article: How do I get access to DTM? / Why can't I access DTM? Reminder- you can always search our Knowledge Base for tips, tricks, and troubleshooting.

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How do I get access to DTM? / Why can't I access DTM? - Dynamic Tag Management

How do I get access to DTM? / Why can't I access DTM?

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Re: How do I test if I installed DTM correctly on my website? / How do I test my DTM code installation? - Dynamic Tag Management

You'll find the most up to date answer here --> KB Article: How do I test if I installed DTM correctly on my website? / How do I test my DTM code installation? Reminder- you can always search our Knowledge Base for tips, tricks, and troubleshooting.

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