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SOLVED

MCORG-ID Retrieval Help

adam_jones11
Level 2
Level 2

Hi,

I have taken over a SC Implementation project from a departed employee and the documentation that was left is minimal at best.  I know I need my MCORG-ID to configure the VisitorID so that the data from my tags can be sent to SC, but I can't find it in any of the documents I have.

I read that an Adobe Customer Care representative can help me, but every time I click the "Customer Care" button under the help menu I am redirected to my SC login, and then sent back to my reporting dashboard.  Can someone please provide me with a phone number or email address of an Adobe Rep so that I can get this sorted out?

Thank you.

1 Accepted Solution
Nikhil_Bisne
Correct answer by
Level 8
Level 8

Hi Adam,

 

Have you checked the documentation listed on this page . In case you are not an admin for this account you can ask the admin to follow the steps listed to get you the Marketing Cloud Organization ID.

Do let us know in case of any queries.

 

Thanks

Nikhil

View solution in original post

0 Replies
Rahsing
Level 8
Level 8

Hi Adams,

Apologies for the inconvenience. 

I've sent you a PM with the requested info.

Also, here's some documentation on the visitor ID service. Maybe it'll help.

Please let us know if you have any further queries.

Kind Regards

Rahul

Rahsing
Level 8
Level 8

Hi Adams,

Apologies for the inconvenience. 

I've sent you a PM with the requested info.

Also, here's some documentation on the visitor ID service. Maybe it'll help.

Please let us know if you have any further queries.

Kind Regards

Rahul

Rahsing
Level 8
Level 8

Hi Adams,

Apologies for the inconvenience. 

I've sent you a PM with the requested info.

Also, here's some documentation on the visitor ID service if it helps.

Please let us know if you have any further queries.

Kind Regards

Rahul

Nikhil_Bisne
Correct answer by
Level 8
Level 8

Hi Adam,

 

Have you checked the documentation listed on this page . In case you are not an admin for this account you can ask the admin to follow the steps listed to get you the Marketing Cloud Organization ID.

Do let us know in case of any queries.

 

Thanks

Nikhil

View solution in original post