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SOLVED

Adobe ID

salespider123
Level 2
Level 2

Hi there, 

I'm looking to start a campaign with an advertiser. As far as I know my Adobe ID is the email address I signed up with, however they require my Adobe destination ID 4 digit code prior to going live. I can't find this anywhere. Any Idea where I can get this?

1 Accepted Solution
Rahsing
Correct answer by
Level 8
Level 8

Hi,

Yes if your client wishes to use audience  manager, they would need to purchase it for getting the code.

Please ask your client if he has an account manager for his account. If not, let me know.

Also, could you please clarify how you got your adobe ID.? Which product did you purchase?

Rahul

View solution in original post

14 Replies
Rahsing
Level 8
Level 8

Hi,

Have you tried contacting your account manager? He should be able to help you out here.

Let us know if you're still unable to find it.

Regards

Rahul

salespider123
Level 2
Level 2

Rahsing wrote...

Hi,

Have you tried contacting your account manager? He should be able to help you out here.

Let us know if you're still unable to find it.

Regards

Rahul

 

Hi, 

I dont have an account manager and still cant find it

Rahsing
Level 8
Level 8

Could you specify the solution you're using? Is it Adobe campaign?

Regards

Rahul

salespider123
Level 2
Level 2

I dont have a specific product yet, I'm just looking to find the 4 digit adobe id code

salespider123
Level 2
Level 2

I need to license a version of "audience manager".  How do i do that?

Rahsing
Level 8
Level 8

Hi,

I'm assuming you've filled up this form for requesting a demo (if not please do so).

Please share your contact details and country with me and I'll try to get someone to contact you.

Regards

Rahul

Rahsing
Level 8
Level 8

I'm sorry I'm not sure I understand.

Could you please post a screenshot of the error you're getting?

Rahul

salespider123
Level 2
Level 2

Rahsing wrote...

I'm sorry I'm not sure I understand.

Could you please post a screenshot of the error you're getting?

Rahul

Theres no error on the screen, My client is requesting that I provide them with my 4 digit Adobe Destination ID, I thought my ID was the email address, i'm not sure where to find this, or do I get access to this by purchasing adobe audience manager?

Rahsing
Level 8
Level 8

Hi there,

Ok. Let's see. Could you ask your client to specify the product he needs this code for? Perhaps that would help clarify things.

Rahul

salespider123
Level 2
Level 2

Hi, 

The product my client is using is Adobe Audience Manager. Is purchase of this product required in order to get the code?

Rahsing
Correct answer by
Level 8
Level 8

Hi,

Yes if your client wishes to use audience  manager, they would need to purchase it for getting the code.

Please ask your client if he has an account manager for his account. If not, let me know.

Also, could you please clarify how you got your adobe ID.? Which product did you purchase?

Rahul

View solution in original post

salespider123
Level 2
Level 2

How do I purchase Audience Manager?

I've called the sales line and no one picks up, I've also requested a demo and no response.

salespider123
Level 2
Level 2

Are you able to refer me to the correct line/person so I can get set up with Audience Manager? And can you tell me generally how long the process takes?