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Universal Omniture SDK for windows

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prince_sanghi
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prince_sanghi
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15-10-2015

Hi,

      We are the trusted client of your company and we have been using your product for so many years in our project. Now we are using the omniture SDK(Windows Phone,window store) in our project. This SDK is working fine for store application but for phone it is throwing a run time Exception(FileNotFoundException).We have successfully installed the ADBMobile.winmd(For Phone)  in our project  but when we are calling the  ADBMobile.Config.CollectingLifeCycle() method inside the lifecycle method of phone,its throwing a FileNotFoundException at this method.

We have discussed this issue on your Adobe Marketing blog also but after all that we are still unable to solve our issue.I have also attached the snapshot of the exception.

Please solve this issue ASAP.

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steve_benedick
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steve_benedick
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15-10-2015

Hello,

This exception is most commonly caused by our library when the Windows C++ Runtime Library can't be found.  Please ensure your Windows Phone project includes a reference to "Microsoft Visual C++ 2013 Runtime Package for Windows Phone".  If it already has this reference and you are still having an issue, please reach out to client care as suggest by Shekhar above.  Hope this helps.

 

Steve Benedick

Mobile Software Engineer

Adobe Marketing Cloud